Terms & Conditions | mae888
Effective Date: September 10, 2026- Users must be at least 21 years of age to participate.
- Only one account is permitted per individual, household, or device.
- Payment method names must match the registered account name exactly.
- Promotional bonuses are subject to specific wagering requirements.
- Any detected abuse of the platform may lead to the withholding of funds.
Acceptance of terms
By accessing, registering an account, or utilizing any services provided by mae888, you acknowledge that you have read, understood, and agreed to be legally bound by these Terms & Conditions. This constitutes a binding agreement between the user and the platform operator.
We reserve the right to modify these terms at any time to reflect changes in service or legal requirements. Your continued use of the platform following the posting of any updates constitutes your acceptance of those revised terms. We encourage users to review this page regularly to stay informed of the current rules.
Eligibility
To use the services provided on this platform, you must meet the following criteria:
Age Requirement
You must be at least 21 years old. This is the verified legal minimum age for accessing this site.
Legal Capacity
You must possess the full legal capacity to enter into a binding contract under the laws applicable to Malaysia.
Regional Access
Access to the platform may be restricted in certain regions. It is your responsibility to ensure that your use of the site complies with local regulations.
Account registration and security
When creating an account, you agree to provide accurate, current, and complete information. The platform operates a strict policy of one account per person, household, or IP address/device.
Identity verification (KYC) is a mandatory process. We may request official documentation to verify your age and identity before any withdrawals are processed. If you suspect your account has been compromised, you must contact our support team immediately to secure your funds.
Deposits and withdrawals
The platform supports a variety of payment categories to facilitate transactions in MYR. All financial transactions are subject to the following standards:
| Requirement | Policy Detail |
|---|---|
| Ownership | Payment methods must be registered in the name of the account holder. Third-party payments are prohibited. |
| Limits | Deposit and withdrawal limits are displayed within your individual account settings. |
| Processing | Processing times vary depending on the payment provider selected. |
| Verification | Verification is required prior to the first payout to ensure security. |
For more details on how to manage your funds, please visit our Payments page.
Bonuses and promotions
From time to time, mae888 provides promotional offers to enhance the user experience. Each offer is governed by its own specific set of terms, which must be read in conjunction with these general terms.
Wagering Requirements
Bonus funds often come with playthrough requirements. This means the bonus amount must be wagered a certain number of times before it can be withdrawn as cash.
Bonus Funds
Bonus credits are maintained in a separate balance from your real cash deposits and are utilized according to the specific rules of the promotion.
Betting Limits
While a bonus is active, there may be limits on the maximum bet allowed per round to prevent irregular betting patterns.
Abuse of promotions, including "bonus hunting" or creating multiple accounts to claim the same offer, will result in the forfeiture of bonuses and potential account closure. View current offers on our Promotions page.
Game rules and fair play
We are committed to providing a fair environment for all users. All game outcomes are determined by provider-side Random Number Generators (RNG), ensuring that every round is independent and unpredictable.
Disputed rounds are investigated using server logs. The platform's internal records are the final authority in determining the outcome of a disputed bet.
Prohibited activities
To maintain the integrity of the platform, the following activities are strictly forbidden:
- Fraud, collusion, or the use of automated bots/software.
- Arbitrage, hedge betting, or exploiting technical glitches.
- Money laundering or using payment methods belonging to others.
- Initiating unauthorized chargebacks through payment providers.
Any user found engaging in these activities faces immediate account suspension, forfeiture of all remaining balances, and a permanent ban from the platform.
Responsible gambling
We believe that gambling should be a form of entertainment, not a source of income. We provide several tools to help you manage your play:
Management Tools
Users can set deposit limits, session reminders, or request short-term cool-off periods.
Self-Exclusion
If you feel your gambling is becoming problematic, you can request self-exclusion. Once a self-exclusion period is set, it cannot be cancelled early.
For more comprehensive resources and support, please visit our Responsible Gaming page.
Intellectual property
All content on this website, including text, graphics, logos, and software, is the property of mae888 or its partners. This content is protected by intellectual property laws.
Users are granted a limited, non-exclusive license to access the site for personal use. You may not reproduce, distribute, or modify any part of the platform's branding or content without prior written consent.
Availability and liability
Our services are provided on an "as is" and "as available" basis. While we strive for consistent uptime, the platform may be interrupted for scheduled maintenance or due to unforeseen technical issues beyond our control.
In the event of an obvious error—such as a typo in displayed odds, incorrect balance updates, or payout mistakes—the platform reserves the right to correct the error and adjust the user's balance accordingly.
Suspension and termination
We reserve the right to suspend or terminate any account for reasons including, but not limited to, breach of these terms, suspected fraud, or inactivity.
During an active investigation, account access and withdrawals may be temporarily paused. Upon termination, the handling of remaining balances will be determined based on whether the account was closed due to a policy violation or by user request.
Data protection
We prioritize the security of your personal and transaction data. All account information is processed securely to facilitate account management, payment verification, and fraud prevention.
We do not sell your data to third parties. For detailed information on how we use tracking technologies and manage your preferences, please refer to our Cookie Policy.
Complaints and disputes
If you have a concern regarding your account or a specific transaction, we request that you first utilize our internal complaint channels.
When submitting a complaint, please provide your account ID, the date of the incident, and a detailed description of the issue. We will investigate and provide a response through the registered contact method. If a dispute remains unresolved after internal review, it will be handled according to the platform's internal dispute resolution protocols.
Changes to these terms
These Terms & Conditions are subject to periodic updates. All changes will be posted on this page with a revised "Effective Date." It is the user's responsibility to check this page for updates. By continuing to use the platform, you agree to the most current version of these terms.
Contact information
If you have questions regarding these terms or require clarification on any section, our support team is available to assist you.
Contact Support Team